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FREE SHIPPING FOR ALL US ORDERS

Shipping Policy

Shipping Details

 

We ship Worldwide from our head office in Metro Orlando, Florida. All orders ship within 24 hrs of order placement via USPS for standard shipping options or Fedex/UPS if you choose Express Shipping option at checkout.

Carrier times vary from 3-5 business days within USA and 14-21 business days internationally for standard shipping. Express shipping can take between 2-3 business days within USA and 3-5 business days internationally. 

We offer FREE Standard Domestic Shipping within continental USA via United States Post Office. Please remember there is always an addition delivery time delay of 2-3 days during peak holiday season as per USPS guidelines. If you would like a confirmed delivery option, please choose Express Shipping via FedEx or UPS.

International Shipments might incur import duties and value-added taxes which are unique to each country and responsibility of the customer. The amount paid for shipping is the actual cost of just shipping - it does not include any customs duties. We must assume that international customers are aware of any duty that may be due at the time of arrival into the destination country. At Sivalya we keep the shopping costs at minimum and offer savings to our customers when they order more than 1 item together. Please contact our team for revised International Shipping cost before payment and we will get back with shipping discounts to you.

We strongly suggest purchasing shipping insurance for all shipments exceeding $100 in value. This is for the safety of the order delivery process by shipping carriers. 

 

Shipping Costs

USA Orders

Shipping Option Shipping Cost
Standard - USPS FREE
Priority - USPS $17.50
Express - UPS/FedEx $30.00

  

International Orders

Shipping Option Shipping Cost
Standard - USPS $28.50
Priority - USPS $45.00
Express - UPS/FedEx $65.00

  

Returns and Exchanges

We offer a 30 day "No Hassle" Refund Policy on all our items. Your satisfaction is our top priority, and we guarantee the quality of all our products. We know that you will love what you ordered but if something doesn't work out, we will gladly accept unused, unworn, unwashed or defective merchandise for return or exchange within 30 days from the shipping date. Unless the item is defective, you will be responsible for shipping costs to send the item back to us. Once we receive your package, we will promptly process your return or exchange.

  

Returns Process

For easy returns, Contact Us with:

  • Your Original order number
  • Items you wish to return with reason
  • Include this code with return on a slip of paper: RW01
  • Send the item(s) back to us using any trackable method
  • Refund or Replacement is issued as soon as we receive the item
  • Send return shipment to this address: 
SIVALYA
2007 Soaring Oak Way
Winter Park, Florida 32792
USA

If you have any questions, feel free to send us a quick message HERE or give us a call at +1-407-575-0752

 

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