Privacy & Security

PRIVACY POLICY

You can be assured of your privacy from us.
We will not divulge your personal information to anyone.
All of the personal data received by Sivalya is private and is kept confidential and is used only to process your order. We do not sell or rent our customer list or any personal information to any other person, company or organization.

SECURE ORDERING

We encrypt order information for your protection using industry-standard SSL encryption. SSL encrypts your personal account information and secures your purchase and credit card information.

ORDER INFORMATION

We do not sell or market your email or order information of our customers to other companies. When you place an order with us, we ask for the standard personal information in our order form such as name, address, email, contact phone number, etc. - in order for us to ship your order to you. This information is kept secure in protected systems. We may use this information to contact you (via email for example) regarding a pending order.

MOBILE PROGRAM

The Sivalya mobile message service (the "Service") is operated by Sivalya (Sivalya”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, and information (e.g., order updates, account alerts, etc.) promotions, specials, and other marketing offers (e.g., cart reminders) from Sivalya via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to +1 (877) 861-0195. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Sivalya mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (877) 861-0195 or email hello@sivalya.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

CALIFORNIA CUSTOMERS

Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

How to opt out

By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.

To be eligible to opt-out, you must be browsing from California.