Terms & Conditions


Your usage of the Sivalya.com website indicates your agreement to be bound by our terms and conditions. If you do not agree to be bound by these Terms and Conditions, please do not use the sivalya.com website. This agreement describes the terms and conditions of your usage of the sivalya.com website and the products and services offered therein.

Information You Provide Us - E-mail

When you subscribe to Sivalya emails, you only have to provide your email address. If you should choose to purchase products, you will be required to register on the site.

All persons using the sivalya.com website are required to register. In order to register, you must provide your name (not an assumed name or nickname), address, email address and phone number.

You can be assured of your privacy from us.

We will not reveal your personal information to anyone.

All of the personal data received by sivalya.com is private, kept confidential and is used only to process your order. We do not sell or rent our customer list or any personal information to any other person, company or organization.

Mobile Program Terms of Service

The Sivalya mobile message service (the "Service") is operated by Sivalya (Sivalya”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, and information (e.g., order updates, account alerts, etc.) promotions, specials, and other marketing offers (e.g., cart reminders) from Sivalya via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to 407-575-0752. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Sivalya mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to 407-575-0752 or email hello@sivalya.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Secure Ordering

We encrypt order information for your protection using industry-standard SSL encryption. SSL encrypts your personal account information and secures your purchase and credit card information.

Order Information

We do not sell or market your email or order information of our customers to other companies. When you place an order with us, we ask for the standard personal information in our order form such as name, address, email, contact phone number, etc. - in order for us to ship your order to you. This information is kept secure in protected systems. We may use this information to contact you (via email for example) regarding a pending order.

When you first place an order on our site, we ask you to provide personal identification information by filling out and submitting an online customer profile form. This information includes your name, mailing address, credit card billing address(es), shipping address(es), email address, telephone number, a password, credit card security code (will be requested at point of sale but will not be retained for our records), your credit card number and expiration date. We use this information to process and fulfill your order and to notify you of your order by email. When you return to the site and place another order, if you use your password or provide other personal identification information, we use this information to provide you with access to your customer and order information. We save the addresss(es) you provide for shipment, and when you place an order, we provide the address(es) to you as a selectable list for your convenience. We also ask you for personal identification information about other people to whom you are sending gifts. Sivalya uses this information only to ship your gifts, and, if you request it, to send each gift recipient an email notification of the gift.

Our site users can choose to electronically forward an item link to someone else by clicking "tell a friend". The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

Your Password

It is your sole responsibility to maintain the security of your password. Your password is for your personal use only and may not be used by any third party, even with your permission. You are solely responsible for any and all actions taken under your password on this website.

Price and Ordering

All prices shown on the sivalya.com website are quoted in United States Dollars. The shipping insurance is optional, but highly recommended. Sivalya reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on the website without incurring any obligation to you. Products displayed on this site are available while supplies last. Descriptions of, or references to, products or services on the website do not imply endorsement of that product or service, or constitute a warranty by Sivalya

More Details

If you are looking for more details about our service (placing an order, shipping, payment method and etc.), you will find them at OUR POLICY site.

If you have any questions, please contact us here directly.