At Sivalya we offer Free standard shipping for All Domestic orders and a nominal $55 shipping for International orders. We ship Worldwide from our head office in Metro Orlando, Florida. All orders ship within 24 hrs of order placement via USPS for standard shipping options and UPS/Fedex/DHL for international and express domestic shipping option at checkout.
Carrier times vary from 3-5 business days within USA and 14-21 business days internationally for standard shipping. Express shipping can take between 2-3 business days within USA and 3-5 business days internationally.
We're happy to offer FREE Express Shipping for All Domestic Orders and on International Orders over $200.
We do our best to process and ship orders within 1 business day (Monday-Friday except on holidays). If you have any questions about your order, please contact our friendly Customer Service and we'll be glad to help.
United States: Standard Shipping: FREE with USPS
United States Express Shipping: $35 on orders under $200
United States Express Shipping: FREE on orders over $200
International: Standard Shipping: $55 with FedEx | UPS | DHL
International: Express Shipping: FREE on orders over $200
For all orders placed on our website and shipping to international locations, your order will be shipped using your chosen method of shipping from: Sivalya 1450, Lone feather Trail, Winter Park FL 32792, United States. The shipping cost varies with shipping method chosen. Duties, taxes or other fees are the responsibilities of the recipient, these fees will be due at the time of delivery.
We will send an email notification including tracking information when your package has shipped. Delivery usually takes 2-5 business days within USA and 7-21 days internationally.
Returns and Exchanges
We offer a 30 day "No Hassle" Refund Policy on all our items. Your satisfaction is our top priority, and we guarantee the quality of all our products. We know that you will love what you ordered but if something doesn't work out, we will gladly accept unused, unworn, unwashed or defective merchandise for return or exchange within 30 days from the shipping date. Unless the item is defective, you will be responsible for shipping costs to send the item back to us. Once we receive your package, we will promptly process your return or exchange.
For easy returns, Contact Us with:
- Your Original order number
- Items you wish to return with reason
- Include this code with return on a slip of paper: RW01
- Send the item(s) back to us using any trackable method
- Refund or Replacement is issued as soon as we receive the item
- Send return shipment to this address:
If you have any questions, feel free to send us a quick message Here or give us a call at +1-407-575-0752